Privacy clause

Delen Private Bank NV (hereinafter to be referred to as the "Bank") respects the privacy of its website’s users. In processing personal data, the Bank complies with the principles of the Law of 8 December 1992 on the protection of privacy.

The Bank installs cookies on the computers, tablets or smartphones of the visitors to its website, unless the settings of the web browser used by the visitor to access the Bank’s website rejects such cookies. These cookies are used for the sole purpose of improving the browsing experience of the visitor (by saving, for example, the visitor’s choice of language) and for collecting non-individualised statistical data. These cookies are not used for direct or other marketing purposes.

If you are a customer of the Bank your personal data is registered and processed by the Bank for all lawful purposes, including, inter alia, the management of contractual relations (such as managing accounts and payment transactions, asset management, credit monitoring, transactions involving financial instruments, etc), preventing misuse and fraud, compiling statistics and tests, commercial targeting or direct marketing. The data processed by the bank can be transferred to companies affiliated to it. In the event of a statutory obligation or in the event of a legitimate interest, Bank Delen may make the processed data available to a third party.

Every customer can access the data that pertains to him or her and that is processed by the Bank and may, where necessary, have any incorrect data corrected and unlawfully processed data deleted. He or she can also object to the use of their personal data for marketing purposes by contacting the Bank in writing. The customer accepts and consents that the Bank may, when obliged to do so pursuant to the applicable regulations (inter alia, within the context of an investigation into insider trading), make his or her data available to the supervisory authorities.

If you are not a customer of the Bank and you visit our website, your personal data will only be processed if you provide it to us using the registration forms on one of the pages on the website. Should you provide us with this information, we may use your data for direct marketing purposes. You can object at any time to the use of this personal data for direct marketing purposes by contacting the Bank in writing.

Additional declarations on the processing of personal data can be found in the General Regulations of the Bank.